Steven Burnett serves as Vice President of Agency Operations at MBB, bringing more than 20 years of experience in advertising and marketing with a focus on building strong teams and scalable operations. Having held a wide range of roles throughout his career, Steven is uniquely positioned to view challenges from multiple angles and bring people together to solve complex problems. He believes that great ideas can come from anywhere and works to foster a safe, collaborative environment where teams feel empowered to speak up and do their best work.
Steven leads major internal transformations focused on process design, resourcing, and workflow optimization, helping improve efficiency, profitability, and delivery consistency across the agency. He has also developed training and onboarding frameworks that support high-quality execution while allowing teams to take pride in the work they deliver to clients. Known as a pragmatic coach and mentor, Steven balances operational rigor with a people-first mindset. Outside the office, he enjoys yardwork, long walks, and cooking with his two daughters.
